(originally in Nov. 2004 ZoneNet Newsletter)
Month: October 2010
The 3 R’s of Customer Service
What I am about to tell you may seem very obvious – you may even say DUH!!! but the fact is, – many company’s forget the 3 R’s of good customer service- Respect your Customer, Take Responsibility for Your Actions and Products and give your Customers a Full REFUND when it just isn’t right. I…
A Guide to Optimizing Public Relations Content
This guide to
Ten Ways Women Sabotage Communication in the Workplace
Glass ceiling or partners in sabotage? While the glass ceiling exists, very often women undermine their success by how they communicate in the workplace. We’ve learned to dress for success but have we learned the language of success? When Catalyst, a non-profit organization dealing with women’s issues asked
Hens Lay Eggs (HLE) by Silke Stahl
They Don’t Know Squat!
There seems to be much confusion amongst trainers and trainees as to whether squats should be performed all the way down or just half way. In most gyms today, a common instruction during squats, deadlifts, and lunges (as taught by many personal training organizations) is not to allow the knees to travel beyond the toes….
10 Tips to Get Organized and Clutter-Free- Now!
1. THE LOVE IT OR LOSE IT PRINCIPLE: Every item around you represents a choice you made. You either went out or selected it; or it came to you, and you accepted it. Look at that item now with fresh eyes. If you do not know that item to be useful, believe it to be…